Shumaker is pleased to announce that the firm has been named a 2026 Client Service Standout in the BTI Client Service A-Team Survey. This distinction places Shumaker among an…
Shumaker is pleased to announce that the firm has been named a 2026 Client Service Standout in the BTI Client Service A-Team Survey. This distinction places Shumaker among an elite group of law firms recognized for delivering superior client service to the nation's leading corporate legal departments. For a firm whose culture is built around a deep commitment to client relationships, the recognition affirms the day-to-day discipline that goes into serving clients with attentiveness, responsiveness, and practical judgment.
What distinguishes the BTI Client Service A-Team Survey is the source of its findings. The rankings are grounded in direct feedback from more than 350 corporate legal decision-makers at billion-dollar organizations. Because the results come straight from in-house counsel who retain and evaluate outside firms on a daily basis, the honor carries meaningful credibility. It reflects how sophisticated legal buyers actually experience their outside counsel relationships, rather than a self-reported measure or a marketing-driven accolade.
The survey also stands out for its breadth. Evaluations spanned 17 distinct client service activities, offering a comprehensive assessment of how firms perform across the full client experience. Rather than measuring a single dimension such as legal skill or responsiveness in isolation, the methodology examines the full range of behaviors that shape a successful engagement, from anticipating client needs and managing matters efficiently to communicating clearly and understanding the client's business. Being recognized against that broader benchmark signals consistency across the activities that matter most to in-house teams handling high-stakes work.
For Shumaker's clients, this recognition is a reflection of the firm's ongoing effort to align every engagement with the goals and expectations of the businesses it serves. The firm is grateful to the clients who have entrusted it with their most important legal matters and to the attorneys and professionals across the firm whose work made this recognition possible. Shumaker remains focused on continuing to raise the standard of service that clients rely on in an increasingly complex legal and business environment.
This announcement is provided for general informational purposes only and does not constitute legal advice. Clients and prospective clients should consult qualified counsel for guidance tailored to their specific circumstances.